Refund/Exchange Policy

Refund & Exchange Policy

At Mega Great Shoes (MGS), we aim to keep our customers happy and satisfied! Please read our policy carefully:

🔁 Exchange Policy:

• You can request an exchange within 7 days of receiving your order.
• Exchange is only applicable if the product is unused, unworn, and in its original packaging.
• Exchange reasons include size issues, color variations, or defects.

💵 Refund Policy:

• Refunds are not offered unless the product is damaged, defective, or not as described.
• Refunds will be processed only if we are unable to provide a replacement or exchange.

🚚 Important Notes:

• Return shipping charges are the customer's responsibility unless the mistake is from our side (wrong/damaged product).
• Sale items and discounted products are non-exchangeable and non-refundable.

For assistance, contact us via WhatsApp: 0319-4621908 or Email: contactatmgs@gmail.com.